Exporting

Citrix products are subject to the export jurisdiction of the U.S. Department of Commerce Bureau of Industry and Security (BIS), which administers the Export Administration Regulations (EAR). For additional information regarding export control requirements and restrictions, please consult the EAR.

Please note that this website is intended only for general reference purposes, and should not be construed as legal advice concerning U.S. export control laws and regulations. Depending on the end use and end users, U.S. laws and regulations may impose restrictions in addition to those specified below.

Terms Used in the Product Export Classifications Matrix

ECCN

The Export Control Classification Number identifies the relevant category and paragraph of the Commerce Control List (CCL). The ECCN designates the level of control for an item. Citrix products are typically classified under the following ECCNs:

  • 5A002 covers information security hardware "employing digital techniques performing any cryptographic function other than authentication or digital signature" and having the following characteristics:
    • "A 'symmetric algorithm' employing a key length in excess of 56-bits;" or
    • "An 'asymmetric algorithm' where the security of the algorithm is based on any of the following:
      • Factorization of integers in excess of 512 bits (e.g., RSA);
      • Computation of discrete logarithms in a multiplicative group of a finite field of size greater than 512 bits (e.g., Diffie-Hellman over Z/pZ); or
      • Discrete logarithms in a group other than mentioned [above] in excess of 112 bits (e.g., Diffie-Hellman over an elliptic curve)."
  • 5A992 covers information security hardware that has encryption functions (e.g., cryptographic, cryptanalytic, or cryptologic) but otherwise does not meet the characteristics of 5A002.
  • 5D002(c.1) covers information security software "having the characteristics, or performing or simulating the functions of" hardware that is classified as 5A002.
  • 5D992(b) covers information security software that has encryption functions (e.g., cryptographic, cryptanalytic, or cryptologic) but otherwise does not meet the characteristics of 5D002.
  • EAR 99 covers items that are not identified elsewhere on the Commerce Control List, including Citrix products that do not use encryption.

License Exception

Most Citrix products utilize a "license exception, as defined in the EAR. In particular, certain Citrix products may be exported using License Exception ENC. The designation "NLR" indicates a product for which no license is required for export to most countries.

Unrestricted/Restricted

Products exported under License Exception ENC may generally be classified as restricted or unrestricted depending on the classification of the product.

  • Certain products may be classified as unrestricted, which means they may be exported to most government and non-government end-users in all destinations except for those listed in country group E:1 in Supplement 1 to Part 740 of the EAR. This group includes: Cuba, Iran, North Korea, Sudan, and Syria. Please refer to the EAR for the most current list of E:1 countries.
  • Certain other products may be considered restricted under License Exception ENC and may require a license depending upon the particular country and end user.
    • Products designated as "restricted" may be exported without a license to most government and non-government end users in countries listed in Supplement 3 to Part 740 of the EAR. This list includes: Austria, Australia, Belgium, Bulgaria, Canada, Cyprus, Czech Republic, Estonia, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom. Please consult the EAR for the most current list of countries.
    • Products designated as "restricted" may be exported without a license to most non-government end users (as defined in the EAR) in all other countries, excluding the E:1 countries; shipments to government end users in these other countries require a license.

Mass Market

Following a review by BIS, certain encryption products containing strong encryption that are mass marketed may be exported without a license (i.e., NLR) under ECCN 5D992. Citrix products qualifying for mass market treatment are indicated in the table below.

Ancillary Cryptography

Certain items that incorporate encryption but that are not primarily useful for computing, communications, networking, or information security may be self-classified under the EARs ancillary cryptography provision. See 15 C.F.R. 740.17(b)(4). Citrix products that qualify as ancillary cryptography items are indicated below.

CCATS

The Commodity Classification Automated Tracking System is a reference number assigned by BIS to identify each product that it has reviewed and classified.

ENC Reporting

For items classified ENC, all exports or re-exports of these products must be reported to BIS Biannually including item description, model and part number, country of ultimate destination, end-user name and address and e-mail address. Report will include transfers, exports and re-exports during the six month time period spanning January 1 through June 30 and July 1 through December 31. Reports for the period ending June 30 must be received by BIS and the ENC Encryption Request Coordinator (Ft. Meade, MD) no later than August 1. Reports for the period ending December 31 must be received by BIS and the ENC Encryption Request Coordinator (Ft. Meade, MD) no later than February 1.

Reports may be sent via e-mail with the subject line reading (ENC Report) to BIS at crypt@bis.doc.gov and the ENC Encryption Request Coordinator at enc@NSA.gov. Floppy disk or CDs can be sent via mail to:

DEPARTMENT OF COMMERCE - BUREAU OF INDUSTRY AND SECURITY
OFFICE OF NATIONAL SECURITY AND TECHNOLOGY TRANSFER CONTROLS
14TH STREET AND PENNSYLVANIA AVE., NW
ROOM 2705
WASHINGTON, DC 20230
ATTN: ENCRYPTION REPORTS

and:

ENC ENCRYPTION REQUEST COORDINATOR
9800 SAVAGE ROAD
SUITE 6940
FT. MEADE
MD 20755-6000

 

Product Export Classifications Matrix

This portion of the site provides information on the export control status of Citrix products.

NOTE: This information is subject to change based on BIS guidance and is not intended as legal advice.

Access Gateway

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Access Gateway Enterprise MPX 5500 series 5A002A.1
5D002C.1
ENC Restricted G073224 03-Jun-09
Access Gateway 4.6, Standard and Advanced 5A002A.1
5D002C.1
ENC Restricted G069237 05-Feb-09
Access Gateway VPX 5D002(c.1) ENC Restricted G082108 22-Jul-10

AppDNA

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
AppDNA (All Versions since 2011) 5D992 NLR N/A ERN R100002 01-May-13

Application Firewall

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Application Firewall 7000 and 12000 series 5A002(a.1)
5D002(c.1)
ENC Restricted G073224 03-Jun-09
Application Firewall 5A002(a.1)
5D002(c.1)
ENC Restricted G059280 19-Nov-07
Application Firewall (Teros) 5A002(a.1) ENC Unrestricted G045062 07-Jan-06

Branch Repeater

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Branch Repeater software (Deployed on all Branch Repeater Hardware models)
5D002C.1 ENC Unrestricted G079189 15-Apr-10
Branch Repeater Software Key 5D002C.1 ENC Unrestricted G079189 15-Apr-10
Branch Repeater Encryption Key 5D002C.1 ENC Restricted G079189 15-Apr-10
Branch Repeater VPX All levels and licenses 5D002(c.1) ENC Unrestricted G079189 15-Apr-10

Citrix Workspace Services

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Citrix Workspace Services 5D002c.1 ENC Unrestricted ERN R100002 01-May-14

CloudBridge

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
CloudBridge software All versions (Deployed on all CloudBridge Hardware models) 5D002C.1 ENC Unrestricted G079189 15-Apr-10
CloudBridge Software Key 5D002C.1 ENC Unrestricted G079189 15-Apr-10
CloudBridge High Encryption Key 5D002C.1 ENC Restricted G079189 15-Apr-10
CloudBridge VPX All
5D002C.1 ENC Unrestricted G079189 15-Apr-10
CloudBridge Connector VPX  5D002C.1  ENC Restricted  G076495  11-Dec-09 
CloudBridge VPX Repeater on NetScaler SDX Models: 4000-0310, 4000-0500, 4000-1000, 5000-1500, and 5000-2000  5A002A.1
5D002C.1 
ENC Restricted  G078168  06-Feb-10 

CloudGateway

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
CloudGateway (All versions since 2011) 5D002C.1 ENC Unrestricted ERN R100002 01-Mar-13

CloudPlatform

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
CloudPlatform (powered by Apache CloudStack ) 5A002(a.1) ENC Restricted G138979 19-Aug-11
CloudPortal Services Manager 5D002
ENC Unrestricted ERN R100002 20-Jun-11
CloudPortal Business Manager 5D002 ENC Unrestricted ERN R100002 25-Apr-13

EdgeSight

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
EdgeSight (All versions after 01-Jul-10) 5D992(b.1) NLR N/A ERN R100002 05-Jan-13
EdgeSight for Endpoints (All versions after 01-Jul-10) 5D992(b.1) NLR N/A ERN R100002 05-Jan-13

GlodenGate

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
GlodenGate 5D002C.1 ENC Unrestricted ERN R100002 05-Sep-11
GlodenGate Source Code Version 5D002A.1 ENC Restricted G146454 15-Nov-12

GoToAssist

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
GoToAssist (All versions and apps after July 2010)
5D992
NLR Mass Market ERN R100002 01-Feb-13

GoToMeeting

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
GoToMeeting (All versions and apps after July 2010) 5D992
NLR Mass Market ERN R100002 01-Feb-13

GoToMyPC

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
GoToMyPC (All versions After Feb. 2009) 5D992C
NLR Mass Market ERN R100002 01-Feb-13

GoToTraining

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
GoToTraining (All versions and apps after July 2010)
5D992 NLR Mass Market ERN R100002 01-Feb-13

GoToWebinar

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
GoToWebinar (All versions and apps after July 2010) 5D992C
NLR Mass Market ERN R100002 01-Feb-13

ICA Clients

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
ICA Client (All versions since 01-Jul-2010) 5D992(c.1) NLR Mass Market ERN R100002 24-Jul-10

NetScaler

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
NetScaler  5000, 6000, 7000, 8000, 9000, 10000, 11000, 12000, 13000, 14000, 15000, 16000, 17000, 18000, 19000, 20000, 21000 and 22000 series units (001-999) all modes of operation (including FIPS models) 5A002(a.1)
5D002(c.1)
ENC Restricted G078168 06-Feb-10
NetScaler VPX OEM License Key (Models #OEM 1000, OEM 500, OEM 200, OEM 50, OEM10) 5D002(c.1) ENC Unrestricted G076495 11-Dec-09
NetScaler VPX License Key (Models #1000, 500, 200, 50, 10, Developer and Express) Enables Full Functionality 5D002(c.1) ENC Restricted G076495 11-Dec-09
NetScaler VPX Object Code (Models #1000, 500, 200, 50, 10, Developer and Express) 5D002(c.1) ENC Unrestricted G076495 11-Dec-09
NetScaler High Encryption License (All levels) 5D002(c.1) ENC Restricted G078168 06-Feb-10
NetScaler AppFirewall (All models and licenses) 5A002(a.1)
5D002(c.1)
ENC Restricted G078168 06-Feb-10
Citrix CloudBridge on Netscaler VPX 5A002(a.1)
5D002(c.1)
ENC Restricted G078168 06-Feb-10
NetScaler AppGateway (All models and licenses) 5A002(a.1)
5D002(c.1)
ENC Restricted G078168 06-Feb-10

Password Manager

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Password Manager (All versions since 01-Jul-10) 5D992(b.1) NLR N/A ERN R100002
01-Apr-13

Podio

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Podio all releases and versions
5D992 NLR N/A ERN R100002 16-Oct-12

Provisioning Server

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Provisioning Server (All additions and versions since 01-Jul-10) 5D992 NLR N/A ERN R100002
16-Feb-13

Receiver

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Citrix Receiver (All versions and apps since 01-Jul-10) 5D992C NLR Mass Market ERN R100002 03-Feb-13

ShareFile

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
ShareFile Plugins (All versions) 5D992 NLR Mass Market ERN R100002 01-Oct-12
ShareFile Storage Center 5D002(c.1) ENC Unrestricted ERN R100002 01-Oct-12

VDI-in-a-Box

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
VDI-in-a-Box (All versions)
5D992 NLR Mass Market ERN R100002 20-Apr-13

Workflow Studio

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
Workflow Studio 5D992(b.1) NLR N/A N/A N/A

XenApp

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
XenApp (All editions and versions since 01-Jul-2010)
5D002(c.1) ENC Unrestricted ERN R100002 20-Apr-13
XenApp Fundamentals (All Editions and All Versions since 01-Jul-2010) 5D992
NLR
Mass Market ERN R100002 2-Apr-13

XenClient

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
XenClient XT (All releases)
5D002 ENC Unrestricted ERN R100002 16-Oct-12
XenClient (All releases)
5D992 NLR Mass Market ERN R100002 20-Sep-12

XenDesktop

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
XenDesktop 5.5 (All editions and releases since 01-Jul-10) 5D002(c.1) ENC Unrestricted ERN R100002 20-Apr-13

XenMobile

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
XenMobile MDM 5D992(b.1) NLR N/A ERN R100002 05-Feb-13
XenMobile MDM with ZDM 5D992(b.1) NLR N/A ERN R100002 05-Feb-13
Citrix XenMobile Enterprise Edition-Cloud/ Citrix XenMobile App Edition-Cloud
5D002C.1  ENC  Restricted  G076495
11-Dec-09 
CloudBridge Connector VPX  5D002C.1  ENC  Restricted  G076495  11-Dec-09 
XenMobile Enterprise (Formerly Mobile Solutions Bundle) 5D002 ENC Unrestricted ERN R100002 25-Apr-13
XenMobile App 5D002 ENC Unrestricted ERN R100002 25-Apr-13
Worx Mobile Apps 5D992(b.1) NLR N/A ERN R100002 05-Feb-13

XenServer

Products ECCN License
Exception
Restricted/
Unrestricted
CCATS Classification
Date
XenServer (All editions and versions) 5D992 NLR Mass Market ERN R100002 19-Aug-12

Note:  For products self classified by Citrix using ERN R100002,the Classification Date reflects the most recent review.

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