Exporting

Citrix products are subject to the export jurisdiction of the U.S. Department of Commerce, Bureau of Industry and Security (BIS), which administers the Export Administration Regulations (EAR). For additional information regarding export control requirements and restrictions, please consult the EAR.

Please note that this website is intended only for general reference purposes, should not be construed as legal advice concerning U.S. export control laws and regulations, and is subject to change without notice. Citrix does not represent, warrant, or guarantee that any information provided is accurate, and any use of such information is at your own risk and without recourse to Citrix. Depending on the end-use and end-users, U.S. laws and regulations, including the EAR and sanctions laws and regulations, may impose restrictions in addition to those specified below. You are responsible for complying with all applicable import, export control, and sanctions laws and regulations and should not act, or refrain from acting, based on information provided by Citrix without obtaining professional advice regarding your particular facts and circumstances.

Key Concepts and Terms Used in the Product Export Classifications Matrix

ECCN

The Export Control Classification Number (ECCN) identifies the relevant category and paragraph of the Commerce Control List (CCL). The ECCN designates the level of control for an item. Citrix products are typically classified under the following ECCNs:

  • 5A002 covers information security hardware "employing digital techniques performing any cryptographic function other than authentication, digital signature, or execution of copy-protected ‘software’" and having the following characteristics:

        o "A 'symmetric algorithm' employing a key length in excess of 56-bits;" or
        o "An 'asymmetric algorithm' where the security of the algorithm is based on any of the following:
            - Factorization of integers in excess of 512 bits (e.g., RSA);
            - Computation of discrete logarithms in a multiplicative group of a finite field of size greater than 512 bits (e.g., Diffie-Hellman over Z/pZ); or
            - Discrete logarithms in a group other than mentioned [above] in excess of 112 bits (e.g., Diffie-Hellman over an elliptic curve)."

  • 5A992 covers information security hardware that has encryption functions (e.g., cryptographic, cryptanalytic, or cryptologic) but otherwise does not meet the characteristics of 5A002 or qualifies for mass market treatment.
  • 5D002(c.1) covers information security software "having the characteristics, or performing or simulating the functions of" hardware that is classified as 5A002.
  • 5D992 covers information security software that has encryption functions (e.g., cryptographic, cryptanalytic, or cryptologic) but otherwise does not meet the characteristics of 5D002 or qualifies for mass market treatment.
  • EAR99 covers items that are not identified elsewhere on the Commerce Control List, including Citrix products that do not use encryption and certain products that qualify for “Note 4.”

License Exception and NLR

Many Citrix products utilize a license exception, as defined in the EAR, as the authority for an export. In particular, certain Citrix products may be exported to most destinations using License Exception ENC.

Note that the designation "NLR" indicates a product for which no license is required for export to most countries.

ENC, 15 C.F.R. § 740.17(b)(1) and (b)(2)

Products classified as ECCN 5A002/5D002 generally may be exported under License Exception ENC, subject to certain restrictions.

  • Certain products are self-classified by Citrix pursuant to 15 C.F.R. § 740.17(b)(1) and Citrix’s Encryption Registration Number (ERN), which means they generally may be exported pursuant to License Exception ENC to most government and non-government end-users in all destinations except for those listed in country group E:1 in Supplement 1 to Part 740 of the EAR, Cuba, and the Crimea region of Ukraine. Country group E:1 currently includes: Iran, North Korea, Sudan, and Syria. Please refer to the EAR for the most current list of E:1 and other restricted countries prior to any export.
  • Certain other products, including some network infrastructure products, are eligible for License Exception ENC pursuant to 15 C.F.R. § 740.17(b)(2) only after Citrix submits a classification request to BIS. In addition, these products may require a license depending upon the particular country and end-user.

        o Citrix’s (b)(2) products generally may be exported without a license to most government and non-government end-users in countries listed in Supplement 3 to Part 740 of the EAR. This list includes: Austria, Australia, Belgium, Bulgaria, Canada, Cyprus, Czech Republic, Estonia, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and the United Kingdom. Please consult the EAR for the most current list of countries.

       o These (b)(2) products also may be exported without a license to most non-government end-users (as defined in the EAR) in all other countries, excluding the E:1 countries, Cuba, and the Crimea region of Ukraine. However, shipments to government end-users in these other, non-Supplement 3 countries require a license.

Mass Market

Following a self-classification by Citrix pursuant to its ERN or a review by BIS, certain products containing strong encryption that are mass marketed generally may be exported to most destinations without a license (i.e., NLR) under ECCN 5A992/5D992. Citrix products eligible for mass market treatment are indicated in the table below.

Note 4

Certain items that incorporate encryption but that are not primarily useful for computing, communications, networking, or information security may be excluded from the EAR’s encryption controls pursuant to Note 4 of Category 5, Part 2 of the CCL.

CCATS

The Commodity Classification Automated Tracking System is a reference number assigned by BIS to identify each product that it has reviewed and classified.

ENC Reporting

Exports and reexports of certain encryption products, including those described in 15 C.F.R. § 740.17(b)(2), are subject to semi-annual reporting requirements. Additional details about these reporting requirements are available at 15 C.F.R. § 740.17(e) and on BIS’s website.

Product Export Classifications Matrix

This portion of the site provides information on the export control status of Citrix products.

NOTE: As noted above, this information is subject to change based on BIS guidance is not intended as legal advice. 

Access Gateway

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
Access Gateway Enterprise MPX 5500 series 5A002A.1
5D002C.1
ENC 740.17(b)(2) G073224 03-Jun-09
Access Gateway 4.6, Standard and Advanced 5A002A.1
5D002C.1
ENC 740.17(b)(2) G069237 05-Feb-09
Access Gateway VPX 5D002(c.1) ENC 740.17(b)(2) G082108 22-Jul-10

AppDNA

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
AppDNA (All Versions since 2011) 5D002 ENC 740.17(b)(1) ERN R100002 17-May-16

Application Firewall

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or ERN Classification
Date
Application Firewall 7000 and 12000 series 5A002(a.1)
5D002(c.1)
ENC 740.17(b)(2) G073224 03-Jun-09
Application Firewall 5A002(a.1)
5D002(c.1)
ENC 740.17(b)(2) G059280 19-Nov-07
Application Firewall (Teros) 5A002(a.1) ENC
740.17(b)(1)
G045062 07-Jan-06

ByteMobile

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
ByteMobile T10XX, T11XX, T12XX and T13XX Series Traffic Director
5A002 ENC 740.17(b)(2) G143104 11-May-12
ByteMobile T31XX Adaptive Traffic Manager 5D002 ENC 740.17(b)(1) ERN R100002 13-Jan-15
ByteMobile T21XX Series Video Cache 5D002 ENC 740.17(b)(1) ERN R100002 13-Jan-15
ByteMobile Reporting Dashboard EAR99 NLR N/A ERN R100002 13-Jan-15
ByteMoblile Content Delivery Analytics (Formerly known as CDN or Skytide) 5D992 NLR N/A ERN R100002 30-Dec-14
ByteMobile Data Loader 5D002 ENC 740.17(b)(1) ERN R100002 13-Jan-15
ByteMobile Element Manager 5D002 ENC 740.17(b)(1) ERN R100002 13-Jan-15

Citrix Apps

Product ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or ERN Classification
Date
Convoi(VoIP)
5D992 NLR Mass Market ERN R100002 15-Dec-14
Citrix VPN for iOS 5D992 NLR Mass Market ERN R100002 5-Apr-15
Citrix VPN for OSX 5D992 NLR Mass Market ERN R100002 5-Apr-15
CrystalPalace (for iOS & Android) 5D992 NLR Mass Market ERN R100002 10-Sep-15
CubeFree By Citrix Labs 5D992 NLR Mass Market ERN R100002 19-Aug-14
PatientConsult (Health Spaces) EAR99 NLR N/A ERN R100002 10-Sep-15
ScanDirect 5D992 NLR Mass Market ERN R100002 22-Mar-16
SlideStream 5D992 NLR Mass Market ERN R100002 22-Mar-16
Talkboard
5D992 NLR Mass Market ERN R100002 3-Sep-15

Citrix Cloud

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
CWC Deploy 5D992 NLR Mass Market ERN R100002 24-Jul-15
CWC Design & Deploy 5D992 NLR Mass Market ERN R100002 24-Jul-15
CWC Design, Deploy & Manage 5D992 NLR Mass Market ERN R100002 24-Jul-15
CWC ShareFile Add on 5D992 NLR Mass Market ERN R100002 09-Jul-15
CWC Virtual Desktop 5D002 ENC 740.17(b)(2) G162224 24-Jul-15
CWC Virtual Apps & Desktop 5D002 ENC 740.17(b)(2) G162224 24-Jul-15
CWC Integrated Apps & Data Suite 5D002 ENC 740.17(b)(2) G162224 24-Jul-15

Citrix Licensing Server

Product ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
Citrix Licensing Server 5D002 ENC 740.17(b)(1) ERN R100002 15-Aug-14

Citrix Linux Virtual Desktop

Product ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
Citrix Linux Virtual Desktop 5D002c.1 ENC 740.17(b)(1) ERN R100002 11-Feb-16

Citrix Melio

Product ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
Citrix Melio
EAR99
NLR
N/A ERN R100002 12-Jan-15

Citrix Session Recorder

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
Citrix Session Recorder XenDesktop/XenApp 5D002 ENC 740.17(b)(1) ERN R100002 15-Dec-15

Citrix Workspace Pod

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
Citrix Workspace Pod 5D992 NLR Mass Market ERN R100002 15-Jan-15

Citrix Workspace Suite and Bundle

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
Citrix Workspace Suite 5D002c.1 ENC 740.17(b)(1) ERN R100002 09-Apr-14
Citrix Workspace Bundle 5D002c.1 ENC 740.17(b)(1) ERN R100002 09-Apr-14

Citrix X1 Mouse

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
Citrix X1 Mouse 5D992 NLR Mass Market ERN R100002 05-Apr-15

CloudBridge

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
CloudBridge Virtual Wan Appliance (HW) 5A002(a.1)  ENC 740.17(b)(2) G161129 21-May-15
CloudBridge Virtual Wan Appliance (SW) 5D002(c.1) ENC 740.17(b)(2) G161129 21-May-15
CloudBridge Appliances (All models) 5A002(a.1)  ENC 740.17(b)(1) G162041 29-Jun-15
CloudBridge Software Key 5D002C.1 ENC 740.17(b)(1) G079189 15-Apr-10
CloudBridge Software (CB object code) 5D002(c.1) ENC 740.17(b)(1) G162040 01-Jul-15
CloudBridge Crypto License Key 5D002(d) ENC 740.17(b)(2) G162040 01-Jul-15
CloudBridge License Key 5D002(d) ENC 740.17(b)(1) G162040 01-Jul-15
CloudBridge VPX (SW)  5D002(c.1) ENC 740.17(b)(1) G162040 01-Jul-15
CloudBridge Connector SW (CloudBridge VPX + NetScaler VPX) 5D002(c.1) ENC 740.17(b)(2) G162223 24-Aug-15
CloudBridge Plug-In 5D002 ENC 740.17(b)(1) ERN R100002 27-Feb-15

CloudGateway

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
CloudGateway (All versions since 2011) 5D002C.1 ENC 740.17(b)(1) ERN R100002 01-Mar-13

CloudPortal Services Manager

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ENR
Classification
Date
CloudPortal Services Manager 5D002
ENC 740.17(b)(1) ERN R100002 20-Jun-11

EdgeSight

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
EdgeSight (All versions after 01-Jul-10) 5D992(b.1) NLR N/A ERN R100002 05-Jan-13
EdgeSight for Endpoints (All versions after 01-Jul-10) 5D992(b.1) NLR N/A ERN R100002 05-Jan-13

Gateblu

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
Gateblu (Beta for Octoblue SW Gateway) 5D992 NLR Mass Market ERN R100002 1-Mar-16

GoldenGate

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
GoldenGate 5D002C.1 ENC 740.17(b)(1) ERN R100002 05-Sep-11
GoldenGate Source Code Version 5D002A.1 ENC 740.17(b)(2) G146454 15-Nov-12

GoToAssist

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
GoToAssist (All versions and apps after July 2010)
5D992
NLR Mass Market ERN R100002 15-Mar-15

GoToMeeting

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
GoToMeeting (All versions and apps after July 2010) 5D992
NLR Mass Market ERN R100002 01-Feb-13

GoToMyPC

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
GoToMyPC (All versions After Feb. 2009) 5D992C
NLR Mass Market ERN R100002 01-Feb-13

GoToTraining

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
GoToTraining (All versions and apps after July 2010)
5D992 NLR Mass Market ERN R100002 01-Feb-13

GoToWebinar

Products ECCN License
Exception or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
GoToWebinar (All versions and apps after July 2010) 5D992C
NLR Mass Market ERN R100002 01-Feb-13

Grasshopper

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
Grasshopper EAR99 NLR N/A ERN R100002 8-Apr-15

HDX RealTime Optimization Pack

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
HDX RealTime Optimization Pack for Lync™  (Feature of XenApp and XenDesktop) 5D002 ENC 740.17(b)(1) ERN R100002 19-Nov-14

Hosted MobileMail

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
Hosted MobileMail (Component of XenApp) 5D002(c.1) ENC 740.17(b)(1) ERN R100002 27-Feb-15

NetScaler

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
NetScaler Appliance (All Models) 5A002(a.1)  ENC 740.17(b)(2) G162224 03-Aug-15
NetScaler SW Object Code 5D002(c.1) ENC 740.17(b)(2) G162223 24-Aug-15
NetScaler License Key 5D002(d) ENC 740.17(b)(2) G162223 24-Aug-15
NetScaler VPX (All versions) 5D002(c.1) ENC 740.17(b)(2) G162223 24-Aug-15
Netscaler  License Key  (Bundled with unrestricted & mass market) 5D002(c.1) ENC 740.17(b)(1) G162223 24-Aug-15

NetScaler Gateway as a Service

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
NetScaler Gateway as a Service (CWC Connector Component) 5D002(c.1) ENC 740.17(b)(1) ERN R100002 05-Jan-16

NetScaler Management and Analytics System (NMAS)

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
NetScaler Management & Analytics System (NMAS) 5D002(c.1) ENC 740.17(b)(1) ERN R100002 27-Apr-16

Podio

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
Podio App
5D992 NLR Mass Market ERN R100002 28-Apr-15

Provisioning Services

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
Provisioning Services (All versions since 01-Jul-10) 5D992 NLR N/A ERN R100002
27-Feb-15

Receiver

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
Citrix Receiver (All versions, apps and OS since 01-Jul-10) 5D992C NLR Mass Market ERN R100002 7-Mar-16

RightSignature

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or ERN Classification
Date
RightSignature EAR99 NLR N/A ERN R100002 20-Oct-14
RightSignature Server 5D002.C.1. ENC 740.17(b)(1) G157887 30-Oct-14
RightSignature Mobile (iOS) 5D992 NLR Mass Market G157887 30-Oct-14
RightSignature In-Person Doc (iOS) 5D992 NLR Mass Market G157887 30-Oct-14
RightSignature Android 5D992 NLR Mass Market G157887 30-Oct-14

SCOM Management Packs

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS or ERN Classification
Date
SCOM Management Packs 5D002(b.1) ENC 740.17(b)(1) ERN R100002

11-Feb-16

ShareFile

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
ShareFile Personal, Team & Business 5D992 NLR Mass Market ERN R100002 09-Jul-15
ShareFile Enterprise & Platinum 5D002 ENC 740.17(b)(1) ERN R100002 09-Jul-15
ShareFile StorageZones Controller 5D002(c.1) ENC 740.17(b)(1) ERN R100002 30-Jun-15
ShareConnect App (for iOS & Android) 5D992 NLR Mass Market ERN R100002 7-Jul-15
QuickEdit App 5D992 NLR Mass Market ERN R100002 7-Jul-15
ShareFile Outlook Plug-In 5D992 NLR Mass Market ERN R100002 7-Jul-15

VDI-in-a-Box

Products ECCN License
Exception or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
VDI-in-a-Box (All versions)
5D992 NLR Mass Market ERN R100002 20-Apr-13

Workflow Studio

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
Workflow Studio 5D992(b.1) NLR N/A N/A N/A

XenApp

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
XenApp (All editions and versions since 01-Jul-2010)
5D002(c.1) ENC 740.17(b)(1) ERN R100002 26-Apr-16
XenApp Fundamentals (All Editions and All Versions since 01-Jul-2010) 5D992
NLR
Mass Market ERN R100002 27-Feb-15
XenApp Secure Browser Edition 5D002(c.1) ENC 740.17(b)(1) ERN R100002 11-Feb-16

XenClient

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
XenClient XT (All releases)
5D002 ENC 740.17(b)(1) ERN R100002 16-Oct-12
XenClient (All releases)
5D992 NLR Mass Market ERN R100002 20-Sep-12

XenDesktop

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
XenDesktop (All editions and releases since 01-Jul-10) 5D002(c.1) ENC 740.17(b)(1) ERN R100002 26-Apr-16

XenMobile

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
XenMobile MDM Edition (Mobile Device Management) 5D002 ENC 740.17(b)(1) ERN R100002 1-Sep-15
XenMobile Advanced Edition 5D002 ENC 740.17(b)(1) ERN R100002 1-Sep-15
XenMobile Enterprise (Formerly Mobile Solutions Bundle) 5D002 ENC 740.17(b)(1) ERN R100002 1-Sep-15
XenMobile Clients 5D992(b.1) NLR Mass Market ERN R100002 1-Sep-15
XenMobile Knox Edition 5D002 ENC 740.17(b)(1) ERN R100002 7-Apr-14
Citrix XenMobile Enterprise Edition-Cloud/ Citrix XenMobile Advanced Edition-Cloud 5D002C.1 ENC 740.17(b)(2) G076495 11-Dec-09
CloudBridge Connector VPX 5D002C.1 ENC 740.17(b)(2) G076495 11-Dec-09
Worx Mobile Apps (WorxEdit, QuickEdit, Home, Mail etc.) 5D992(b.1) NLR N/A ERN R100002 9-Mar-16
XenMobile MAM(Mobile Advanced Management) 5D992(b.1) NLR N/A ERN R100002 3-Mar-15

XenServer

Products ECCN License
Exception
or NLR
ENC Paragraph or Mass Market Eligibility CCATS
or ERN
Classification
Date
XenServer (All editions and versions) 5D992 NLR Mass Market ERN R100002 8-Mar-16

Note:  For products self classified by Citrix using ERN R100002,the Classification Date reflects the most recent review.